Systems Engineer I - Virtualization

Data Center Services Team Opportunity in Financial Services

System Engineer I – Virtual Desktop Infrastructure


20 E. Thomas Road, Phoenix, AZ  85012

2300 Windy Ridge Parkway, Atlanta, GA  30339 

7755 Third Street North, Oakdale, MN  55128

10 Exchange Place, Jersey City, NJ 07302

877 Executive Center Drive West, St. Petersburg, FL 33702

12325 Port Grace Boulevard, La Vista, NE 68128

Preferred Location(s):

La Vista, NE ,Phoenix, AZ, Atlanta, GA, Oakdale, MN or St. Petersburg, FL  

Qualified candidates in all locations and seeking 100% work from home encouraged to apply.

Role Type:          Full time


The primary responsibilities for this position are to implement, manage, and maintain a VMware virtual desktop infrastructure, including; infrastructure monitoring and maintenance, image management, desktop application installation, user profile management, performance monitoring, and troubleshoot/resolve any system problems. Additional duties include providing security analysis and remediation, along with general data center related tasks.


  • Manage, monitor, and maintain all aspects of virtual desktop platform:

  • Maintain and update base images.

  • Installation of user applications upon approved request.

  • Remediate security findings.

  • Upgrade infrastructure specific applications; VMware Horizon, AppVolumes, DEM.

  • Perform all duties associated with the Data Center Services Team, directed by DCS Leadership

  • Work with Systems Support teams, Application Operations teams, or pertinent business units, to validate systems are deployed and functioning as expected.

  • Perform configuration tuning as necessary.

  • Create documentation based on standardized templates and update any previous documentation with new changes.

  • Ensures that all supported systems are highly reliable, secure, and performing at acceptable levels. 

  • Performs root cause analysis of outages and ensures they are repaired.

  • Reviews any new patches or releases that would improve performance or are recommended by the vendor.

  • Continually enhances alarming and system monitoring for servers and network.

  • Aids in the research, development and deployment of new technologies and multi-vendor integration. 

  • Implements and maintains a consistent backup and disaster recovery plan.

  • Ensures timely and effective delivery of upgrades and new configurations.

  • Participates in planning design, technical review and implementation for new infrastructure hardware and operating systems.

  • Assists in developing ongoing security strategy

  • All other duties assigned.

Education Requirements:

  • High school diploma or equivalent is required.

  • Official training in vendor specific curriculum.

  • Industry Specific certifications: VMware Certified Professional

Basic Requirements:

  • 2 -3 years’ experience with VMware virtualization technologies.

  • Show knowledge of VMware virtualization principles and practices.

  • 2 -3 years’ experience with Windows Server operating systems required.

  • Knowledge of Active Directory, Group Policy, and DNS.

  • 2 -3 years’ experience of physical and virtual server builds.

  • Knowledge of TCP/IP with the ability to demonstrate and describe networking fundamentals.

  • Strong written and verbal communication skills across multiple projects and team members.

  • Ability to work evenings and weekends.

  • Ability to organize, prioritize and handle multiple tasks.

  • Ability to pay close attention to detail and work independently, with minimal supervision.

  • Ability to communicate with customers, co-workers, and various business contacts in a courteous and professional manner.

  • Ability to perform basic troubleshooting and analyze problems to identify alternative solutions.

Preferred Requirements:

  • Associates degree in a computer-related field and/or equivalent job experience.

  • Official training in vendor specific curriculum.

  • Relevant industry certifications; CompTIA, Microsoft, VMware, Cisco.

Equal Opportunity Employer

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.


Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.

Unqualified Applications

Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies

Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.