Operations Processor II

Be a part of the team behind our success!  At Advisor Group, we support more than 5,000 financial advisors, the people who help everyday Americans achieve their dreams. We’re a billion-dollar business with the mentality and drive of a startup. Join us in building something special.

Entry Level Brokerage Operations Opportunity in Financial Services

Operations Processor II

Location:          2300 Windy Ridge Parkway #750   Atlanta, GA  30339 

Summary:

The Operations Processor will be part of a team responsible for the accurate, timely and efficient processing of routine and complex transactions involving money and asset movement, supporting the activities associated within Brokerage Operations.

Keys: Entry-level, Brokerage Processor, Operations Processor, Brokerage Processing, Operations Support, National Financial Processor, Broker-Dealer, Financial Services, Brokerage Operations, Securities Industry,

Responsibilities:

  • Provide a high level of service and support to independent financial advisors nationwide.
  • Review, process and follow up on various brokerage and non-brokerage account requests including asset movement requests, IRA distributions, journals between brokerage accounts, alternative investment processing and other cash and asset processing. 
  • Must act as subject matter expert for several different responsibilities within brokerage Operations.  Act as back-up to co-workers by cross-training on all department functions and demonstrate flexibility to respond to influx of workflow.  
  • Interact with clearing firm on routine brokerage account processing requests; provide timely updates and statuses in contact management and workflow systems
  • Pay close attention to detail, process work accurately and work on repetitive tasks
  • Answer internal and external phone calls; make outbound phone calls to our advisors. 
  • Update contact management systems with professional grammar and spelling.
  • Exercise judgment to know when to escalate issues to manager or supervisor 

Basic Requirements:

  • Must be proficient in the following: Microsoft Excel, Word, Outlook and Internet Explorer.
  • Must become proficient with the following systems: NetX360, Front-End Imaging (FEI), SalesForce (contact management and imaging workflow systems), Client Central and back office functions.
  • Must acquire and retain knowledge of securities industry rules and best practices regarding brokerage account operations and have strong organizational and time management skills.
  • Must be team-oriented and client-focused.

Education Requirements:

  • High school diploma or equivalent is required

Preferred Requirements:

  • 2 or more years of related experience in a related industry is preferred.