Consultant, Business Systems Analyst
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Location:
20 E. Thomas Rd.Phoenix,AZ
- Req. Number: R0000930
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Information Technology Opportunity in Financial Services
Technical Business Systems Analyst
Location: 20 East Thomas Road, Suite 2000, Phoenix, AZ 85012
Summary:
This Technical Business Systems Analyst (TBSA) is a member of the Salesforce Team and will be a liaison between product and developers to assist in defining scope, documenting and/or validating business requirements, identifying gaps, as well as assist with the applications implementation process.
“We are looking for a driven and motivated individual to join our Salesforce team.”
Keys: Salesforce, Systems Analyst
Responsibilities:
- Produce detailed functional requirement specifications from existing systems, previous drafts, and SME interviews.
- Assists in formulating and defining small project/system scope and objectives and developing detailed systems specifications from which programs will be written and that fit with internal system architecture standards.
- Develops and prepares computer systems requirements and develops procedures to process data.
- Analyzes functional problems and determines techniques and requirements most feasible for processing the data.
- Conduct gap analyses.
- Capture, mitigate and /or escalate issues in a timely fashion.
- Troubleshoot & evaluate requests that filter through ticketing system.
- Support tracking of bugs/enhancements/features as part of the change management process.
- Support maintenance of business systems and interface applications.
Education Requirements:
- Bachelor’s degree and/or equivalent required
Basic Requirements:
- Minimum 7-10 years’ relevant work experience
- Experience in development of project documentation, testing materials and execution, training materials, requirements gathering including downstream and upstream interface requirements and adhering to a project management methodology is a must
- Solid understanding of Salesforce CRM required
- Strong verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
- Possess a strong ability to work independently, multi-task, and successfully manage time.
Preferred Requirements:
- Solid understanding of Financial Services industry is a plus